According to a market report, published by Sheer Analytics and Insights, The global OSS BSS system and platform market was valued at $34.2 billion in 2021 and it is expected to reach $99.5 billion at a CAGR of 9.70% between 2022 and 2032.OSS is used by operators to manage their communications networks. OSS provides solutions that allow the organizations to coordinate customers, services, resources, processes, and activities. Moreover, they help operators to design, build, operate and maintain communications networks. BSS is a type of tool which allows an organization to connect with their large number of customers and create various offers for them, solve issues of customer bills as well as cross-carrier transactions. Therefore, OSS and BSS together help the network operators to efficiently and reliably offer various services to a large number of subscribers on some of the world’s most complex machines across a global telecommunications network. Hence, these major factors are expected to drive the growth of the OSS and BSS system and platform market across the globe during the forecast period from 2022 to 2032. Hence, the main distinction between OSS and BSS is that OSS primarily focuses on network management and BSS mainly focuses on all activities within organizations.
Moreover, other differences between OSS and BSS are OSS support and automate all network functions, and BSS support and automate all the other management functions such as product management, customer management, revenue management, and order management. OSS includes information such as information about networks, and their performance, and it also allows members to manage networks. BSS includes information such as customer data and information, payment orders, new registrations, and others. With the increasing focus on development in the telecommunications sectors, communication service providers have been offering services such as video, voice data, internet, multimedia, and mobile commerce. Therefore, customers generally focus on purchasing these services from the same operators. Thus, OSS and BSS play an essential role in the development of a convergent billing system and these growing demands for converging billing services are estimated to drive the market growth in the upcoming years.
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The number of subscribers is increasing every year. Thus, the maintenance of data privacy is becoming complex in the telecom industry. Due to the increasing amount of data being generated, the concerns about the security of data and payment are also rising in the telecom industry. Mainly for these reasons, customers have security and privacy concerns regarding their payment details and other confidential information such as transactions and personal details, which needs to be protected with the complete integrity of the data. Hence, these rising demands are estimated to propel the growth of the market during the upcoming periods. However, in some cases, due to unethical elements, many customers feel hesitant to share personal details, which might hinder the growth of the market in near future.
According to the study, key players such as Amdocs Limited (U.S), Accenture Plc (Ireland), Bill Perfect (U.S), Capgemini (France), Comarch Sotware (Poland), CreoSpan Solutions (India), CSG International (U.S), Cisco Systems (U.S), Ericsson Telecommunications (Sweden), Huawei Investment and Holding (China), Hewlett Packed Enterprise (U.S), IBM Corporation (U.S), Kentik (U.S), Nokia Telecommunications (Finland), NEC Corporation (Japan), Oracle Corporation (U.S), Optiva (Canada), Siemen Automation (Germany), Samsung Group (South Korea), Starlite Technologies (India), Subex Limited (India), Tata Consultancy Services (India), Whale Cloud (Malaysia), Western Electric (U.S), Xoriant Corporation (U.S), Xylem Inc (U.S), among others are leading the global OSS BSS system and platform market.
The Global OSS BSS System and Platform Market Has Been Segmented Into:
The Global OSS BSS System and Platform Market – by Architecture Type:
- Service Fulfillment
- Service Assurance
- Revenue Management
- Customer Management
- Network Management System
The Global OSS BSS System and Platform Market – by Network Type:
- Cable and Satellite
- Fixed and Wireless
- Mobile
- And Others
The Global OSS BSS System and Platform Market – by Regions:
North America
- U.S.
- Canada
- Mexico
Europe
- Germany
- France
- Italy
- U.K.
- Russia
- Rest of Europe Countries
Asia-Pacific
- India
- China
- Japan
- South Korea
- North Korea
- Rest of Asian Countries
LAMEA
- Brazil
- Saudi Arabia
- Rest of LAMEA
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